Privacy Policy

Effective date: August 4, 2026

This Privacy Policy describes how Artsncraftaced, carrying on business as ACED / artsncraftaced (“ACED,” “we,” “us,” or “our”), collects, uses, discloses, retains, and protects your personal information when you visit or make a purchase from artsncraftzaced.com (the “Site”), communicate with us, participate in our promotions, or use our related services.

By using the Site or providing personal information to us, you acknowledge the practices described in this Privacy Policy.

1. Personal information we collect

Depending on how you interact with us, we may collect:

Information you provide directly

• Your name

• Billing and shipping addresses

• Email address

• Telephone number

• Order and transaction information

• Product preferences

• Account information

• Customer-service communications

• Reviews, survey responses, contest entries, and promotional submissions

• Marketing preferences and consent records

• Any other information you voluntarily provide

Payment information may be collected and processed by Shopify, Shopify Payments, PayPal, or another payment processor. We generally do not directly store complete payment-card numbers.

Information collected automatically

When you visit the Site, we and our service providers may automatically collect information such as:

• Internet Protocol address

• Browser and device type

• Operating system

• Pages viewed

• Referring website

• Approximate location

• Shopping-cart activity

• Session and interaction information

• Cookie and similar technology identifiers

Information obtained from other sources

We may receive information from Shopify, payment processors, shipping carriers, advertising platforms, analytics providers, social-media platforms, Postscript, fraud-prevention services, or other companies that help us operate the business.

2. How we use personal information

We may use personal information to:

• Process, fulfil, and deliver orders

• Collect and process payments

• Provide order confirmations and shipping updates

• Manage returns, refunds, exchanges, and customer-service requests

• Maintain and improve the Site

• Personalize your shopping experience

• Recommend or advertise products that may interest you

• Send email or SMS marketing where permitted by law

• Administer discounts, contests, promotions, loyalty programs, and product launches

• Detect, investigate, and prevent fraud, misuse, and security incidents

• Maintain business, tax, consent, and transaction records

• Comply with legal obligations

• Establish, exercise, or defend legal claims

• Protect our customers, business, and legal rights

We will obtain consent where required and will limit our collection, use, and disclosure of personal information to appropriate business and legal purposes.

3. SMS and mobile information

When you voluntarily subscribe to our SMS program, we may collect your mobile telephone number, consent information, subscription status, message interactions, and related technical information.

We use this information to send promotional offers, discount codes, product updates, launch announcements, restock alerts, abandoned-cart reminders, order-related communications, and other messages you have agreed to receive.

We use Postscript as an SMS service provider. Postscript and other service providers may process mobile information only as necessary to provide messaging, analytics, compliance, security, and related services to us.

Mobile information and SMS consent will not be sold or rented. We will not share mobile information with unaffiliated third parties for their own independent marketing purposes. We may disclose it to service providers that assist us in operating the SMS program, subject to appropriate contractual or legal restrictions.

Consent to receive promotional text messages is not a condition of purchasing from us.

You may withdraw your SMS marketing consent at any time by replying STOP to a message. For assistance, reply HELP or contact us at mulattohippy@gmail.com].

4. Email marketing

When you subscribe to our email marketing, we may send information about products, discounts, promotions, restocks, and store updates.

You can unsubscribe by selecting the unsubscribe link included in a marketing email. You may still receive non-promotional messages relating to an order or customer-service request.

5. Cookies and similar technologies

We and our service providers may use cookies, pixels, tags, software development kits, local storage, and similar technologies to:

• Operate the Site

• Remember your preferences

• Maintain shopping-cart functionality

• Understand Site traffic and performance

• Measure advertising effectiveness

• Prevent fraud and improve security

• Personalize content and advertisements

You may be able to control cookies through your browser or device settings. Blocking some cookies may prevent parts of the Site from functioning properly.

6. When we disclose personal information

We may disclose personal information to:

• Shopify and companies supporting our online store

• Payment processors and financial institutions

• Postscript and other messaging providers

• Warehouses, suppliers, manufacturers, and fulfilment partners

• Shipping carriers and delivery providers

• Customer-support providers

• Analytics and advertising providers

• Information-technology, cybersecurity, and hosting providers

• Accountants, insurers, lawyers, and professional advisers

• Government, regulatory, law-enforcement, or judicial authorities where required

• A purchaser, successor, or adviser involved in a proposed or completed business transaction

We disclose only the information reasonably necessary for the applicable service, transaction, legal obligation, or business purpose.

7. Shopify

Our store is hosted through Shopify. Shopify processes certain personal information to operate the ecommerce platform, process transactions, prevent fraud, and support our store.

Your information may therefore be handled in accordance with Shopify’s applicable privacy practices in addition to this Privacy Policy.

8. Behavioural advertising

We may use advertising and analytics platforms to understand how visitors use the Site and to display or measure advertisements.

Depending on your location and available platform settings, you may be able to limit certain personalized advertising through your browser, device, or platform privacy controls.

9. International processing

Some of our service providers may process or store personal information outside your province or outside Canada, including in the United States.

When information is processed in another jurisdiction, it may be subject to the laws of that jurisdiction and may be accessible to courts, governments, law-enforcement agencies, or regulatory authorities in accordance with applicable law.

10. Retention

We retain personal information only for as long as reasonably necessary to:

• Complete transactions

• Provide customer service

• Maintain consent and unsubscribe records

• Meet accounting, tax, fraud-prevention, and legal requirements

• Resolve disputes

• Enforce our agreements

Retention periods vary depending on the type of information and the reason it was collected. We may delete, anonymize, or securely destroy information when it is no longer reasonably required.

11. Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, or destruction.

No online transmission or storage system is completely secure. We cannot guarantee absolute security, but we take reasonable steps appropriate to the nature and sensitivity of the information.

12. Your privacy choices and rights

Subject to applicable law, you may request:

• Access to personal information we hold about you

• Correction of inaccurate or incomplete information

• Information about how your personal information has been used or disclosed

• Withdrawal of consent for future uses that depend on consent

• Deletion of certain information where legally required or reasonably possible

• Unsubscription from promotional communications

Withdrawing consent may affect our ability to provide certain services. We may retain information where required for legal, transaction, fraud-prevention, or legitimate recordkeeping purposes.

To submit a request, contact mulattohippy@gmail.com. We may need to verify your identity before completing the request.

13. Children

The Site is not directed toward children under the age of 13, and we do not knowingly collect personal information directly from children under 13.

Products on the Site should be purchased by individuals who have reached the age of majority in their province or territory, or with the involvement and permission of a parent or legal guardian.

14. Third-party websites

The Site may contain links to third-party websites or services. We do not control and are not responsible for their privacy, security, content, or business practices.

Review the privacy policies of third-party services before providing them with personal information.

15. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes to our practices, technologies, services, or legal obligations.

The updated version will be posted on the Site with a revised effective date. Your continued use of the Site after an update is subject to the revised Privacy Policy.

16. Contact us

Questions, complaints, and privacy requests may be submitted to:

artsncraftaced
Carrying on business as ACED / artsncraftaced
Email: mulattohippy@gmail.com
Mailing address: [67 Edwin Drive London, ONTARIO, CANADA]

We will review privacy complaints and respond within a reasonable period in accordance with applicable law.